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As the profile of the population, workforce and consumer changes, so does the responsibility
of every employee to interact effectively with co-workers, as well as consumers,
no matter the difference in backgrounds. Knowledge, understanding and exposure to
the dimensions of difference increases comfort and acceptance, therefore increasing
personal productivity and bottom-line results.
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The award-winning series The EDGE Advantage Lite consists of two
modules that go beyond the basics of diversity, leveraging multimedia
technology to create an individualized and highly interactive learning
environment. Designed to reduce barriers and improve productivity, you’ll interact with a virtual workgroup of
individuals who are diverse in many ways and have just been assigned to a newly
created department. Both modules combined provide a 1.5 hour interactive learning experience of realistic
workplace dynamics. A brief Introduction module provides some background on the team members and the two modules include:
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Course 1: The Knowledge EDGE — The
Knowledge EDGE© provides the business case for learning about differences and defines
the term “diversity” ina way that is easy to understand and is inclusive of everyone.
Users meet the Virtual Team that they will be working with, and begin to learn some
basics about inclusion in today’s workforce.
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Course 2: The Awareness EDGE — This
course reveals how we are all influenced at a young age by society’s tendency to
“group” people together and assign specific characteristics to each group. Members
of the team begin to reveal some of their personal experiences and how they have
beenimpacted by assumptions and stereotypes.
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Why should I use The EDGE Advantage?
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After completing EDGE. organizations are better able to see opportunities for development,
as well as strengths within various workgroups, allowing them to reapply best practices.
Our innovative approach increases the interactivity of the content delivery by posing
questions and surveys within the program series. The data is captured by our proprietary
Learning Management System, DQTracs and provides you with invaluable feedback about
the culture of inclusion inside your workforce. You will be better able to meet
the needs of your workforce, as well as your consumer, viewing the collective perceptions
and concerns by a variety of filters, such as race, ethnicity, gender, age and company
position.
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Recognition
- Copper and Silver Axiem Awards for Absolute eXcellence in Electronic Media™
- Top Rated- Four Star Review by Training Media Review and the American Society for Training and Development
- “Best Practices in Diversity”, Training Magazine
- Continued partnerships with Top 50 Companies For Diversity, as recognized by DiversityInc and Fortune Magazine
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| Measurement Tools
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To measure the success of our program’s design and implementation, we follow the recommended guidelines
provided by American Society for Training and Development for the four levels of training effectiveness.
The first level is measured through a quick survey at the end of each module to get reactions to the training
style, approach, content and value. At the second level, we measure learning through the post-quizzes contained
in each of the modules as well as the final quiz for the series. The third level, behavior, is measured through
the interactivity of the e-learning courses, by asking probing questions and engaging users through simulated
exercises. In the fourth level, reinforcement and measurement of change across an organization can be measured
using internal tools or follow-up courses, such as Reality Bytes™.
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Each module in the series begins with a pre-quiz which is designed to challenge user’s knowledge about diversity
facts and issues, but more importantly serves as a learning exercise and provides little-known facts and information
about various aspects of diversity. Modules end with a post-quiz which serves the purpose of ensuring comprehension
of the material covered and reinforcing key learning points. In addition, there are several drag-n-drop and matching
exercises included in the modules that are designed to present content in an engaging manner and encourage participants
to think creatively and focus on the task and information.
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To gather information about customer satisfaction and comfort with the courses as well as measure value, the online
screen at the end of each module gathers initial perceptions, while a more comprehensive survey can be emailed to users
upon completion of the entire series (per direct request of the sponsor).
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| Data Collection, Reporting Options & Summary Capabilities
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One of the most innovative aspects of the EDGE© Advantage is that in addition to providing an engaging, interactive
learning experience for participants, it also has the capability of surveying your employees while they are learning.
The unique Learning Management System developed along with the EDGE© Advantage creates an opportunity to provide invaluable
feedback about the collective perceptions and concerns of your workforce. Using our trademarked DQTracs™ Learning Management
System, you can measure how different departments compare to one another as well as the overall measurements of the entire
organization. Overlaying the DQTracs™ data ratings with traditional business measures, organizations can begin to see opportunities
for development as well as strengths within various workgroups, allowing them to reapply best practices.
Sorting by race/ethnicity, gender, age and company position, user responses to a variety of data points are collected and reported
to create a snapshot of the organizational climate in the following categories:
- Diversity: Obligation or Opportunity Scale (pre/post)
- Knowledge Base
- Self-Awareness
- Predictability of Promotion Choice
- Team Assessment & Quality of Work Relationships
- Action Plan Commitments/Fulfillment
- Level of Exposure/Experience with Differences
- Productivity
Additionally, client administrators can view individual completion records, including pre and post test scores. Data can be viewed
within the online system or exported into Excel for tracking purposes. Please contact MYCA-Pope, Inc. to receive a full list of data
points collected in the EDGE series.
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| Customization
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Adding and/or changing text or graphics, and adding/deleting questions can be easily accomplished at little to no cost depending on the
quantity of licenses purchased. Even merging or deleting components can be achieved rather inexpensively if no additional audio/video
recording is required. Pricing to record additional comments from the facilitator and/or participants would be based on degree of change
required. Costs would include studio time, talent costs, compressing and digitization of the content and insertion in the module.
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| Technical Support
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MYCA-Pope, Inc. provides inclusive 24x7 services to guarantee access to the website (www.diversityuniversity.com) containing the
e-learning tool. Online support to request passwords and do routine troubleshooting is also available 24x7. The help center is
available via email or phone support. Exceptional, Gold-standard service is our #1 goal.
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Benefits of e-Learning
- Substantial cost savings compared to traditional instructor-led training.
- Eliminates costs for travel, meeting rooms, meals, etc.
- Pre and Post Quizzes reveal the extent to which learning has occurred.
- e-Learning allows participants to absorb the material when it is convenient for them, and at their own pace.
- Individual licenses allow participants to periodically go back and review content. Course maps allow them to easily find the specific content they are looking for.
- Consistent delivery of message.
e-Learning on the topic of diversity increases participants’ ability and willingness to be honest with themselves. They don’t have to worry about how their
perceptions, comments, etc. will be judged by other participants.
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Benefits of theEDGE Advantage
- Superior, award-winning intellectual content
- Demonstrable participant comprehension
- Integrated data collection and measurement with archive ability
- Institution-wide Benchmarking data
- 24x7 Customer and Technical Support
- Customization and Scalability
- 1 year, non-restrictive user license and site-wide license options
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